Service functions Professional staffs: ☆ professional trained staffs, handling consulting services from users every day. ☆ 1 hour response, 48 hours to provide solutions ☆Professional, efficient, customer focus, rapid response, precise, and improve customer satisfaction. ☆ standard mandarin, professional Advanced National Service Mode: Dispersion repair, centralized deployment of regional linkage, the overall service
Professional technical system security: ☆ Technology Center ☆ Expert Hotline ☆ Repair center ☆ Channel technology linkage system to protect
Professional and effective service standard ☆Lucky services standard is effectively solving problem, the process of professional services, standardization of service results in measuring the scale of good quality and bad quality. Strict control response time, user acceptance time to formulate solutions to effectively solve the problem in time Ensure business process specialization, process professionalization, job specifications and standards of specialization
Powerful information platform support ☆ Many years of service experience An advanced service management information system established
☆ Internal website of service center Communication platform to ensure the smooth talk of information
☆ Advanced spare parts management system to ensure service parts timely, efficient supply-induced
☆ Service center phone system to ensure connection Improve the function of design, comprehensive user profile.